FAQs
1. What are Business Display Plates used for?
Business Display Plates are used for showcasing your brand or company and attracting attention.
2. What materials are Business Display Plates made from?
Our Business Display Plates are made from aluminium.
3. Can I customise my Business Display Plates?
Yes, we offer customisation options. From a sleek and professional design to a fun and attention-grabbing one, the choice is yours! Customise the colours, fonts, and layout to match your brand's aesthetic and personality perfectly.
4. How do I clean and care for my Business Display Plates?
Our Business Display Plates can typically be cleaned with a gentle soap and water solution. Avoid using harsh chemicals or abrasive scrubbers that can damage the surface of the plate.
5. Do you offer bulk ordering options?
Yes, we offer bulk ordering options for our Business Display Plates. Please contact us directly for more information on pricing and availability.
6. How quickly can I expect my Business Display Plates to be delivered?
Delivery times vary depending on your location and the quantity of display plates ordered. We typically provide estimated delivery times at the time of purchase.
7. How can I contact you?
To get in touch with us, you can send an email to businessdisplayplates@outlook.com. Our dedicated team are happy to assist you with any inquiries or concerns you may have.
8. Where are your products shipped from?
Our unique display plates are shipped from Melbourne. Each plate is carefully crafted and packaged with the utmost care and attention to detail.
9. Do you offer a refund policy?
We have a 30-day refund policy. We believe in the quality and craftsmanship of our display plates, and we want you to be completely satisfied with your purchase. If for any reason you are not, please reach out to us, and we will be more than happy to assist you with a return or exchange.
10. How do I initiate a return?
If you wish to initiate a return, please contact our team at businessdisplayplates@outlook.com. They will guide you through the return process and provide you with all the necessary information to ensure a smooth and hassle-free return experience.
11. Can I return a damaged or defective item?
Absolutely. We understand that accidents can happen during transit. If you receive a damaged or defective display plate, please contact us immediately upon receipt. Our team will assess the issue and make it right by either replacing the item or issuing a refund.
12. How long does it take to receive a refund?
Once we receive and inspect your return, we will notify you of the refund approval status. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
13. What if I haven't received my refund after 15 business days?
If more than 15 business days have passed since your return was approved, and you still haven't received your refund, please contact us immediately at businessdisplayplates@outlook.com. We will investigate the matter promptly and ensure that the refund is processed without any further delay.